FAQs

DSML E-FLASH Shipping Destinations

DSML E-FLASH ships worldwide.

Payment

We accept online payment in a secure environment by both debit and credit card. We currently accept Visa, MasterCard, Delta, Switch and American Express.

All prices on DSML E-FLASH are given in British Pounds Sterling (£) and are shown inclusive of UK sales tax (VAT) at the current rate which is 20%.

If your order is being dispatched to a destination outside the European Community (EC) this sales tax will be deducted at the checkout stage and this will be shown on your order summary.

Please note that DSML E-FLASH has no control over any customs or import duties that could be levied on international shipments when the package reaches your destination and for which you will be liable.


Your Order

When you place an order on DSML E-FLASH, a confirmation of your order (with the amount charged), will be sent to the email address you have registered with us. This document will contain your unique order number and details of the items you have purchased. Please keep this documentation somewhere safe in the unlikely event you have a problem.
 

Returns

You have the legal right to cancel your order within fourteen working days of receiving the goods. To cancel your order, you will need to follow the procedure set out below within the fourteen days.

All items intended for return or exchange must have a Goods Return Number (GRN). Please contact e-shop@doverstreemarket.com should you wish to return an item. 


Terms and Conditions

Our terms and conditions of sale are available to view.